Please contact your retailer for any price or after sales request.
For questions about our products call us at 1-888-529-6271 ext: 2639. Or visit our showroom.HEAD OFFICE
75, rue Jaymar street
Terrebonne (Quebec) J6W 1M5
Phone: 450-471-4172
Toll Free: 1-888-529-6271 ext: 2639
Fax: 514-509-2008 (General)
Fax: 514-509-2007 (Order desk)
info@jaymar.ca
Office hours
EDT Time
Monday to Thursday :
8am to 12pm – 12:45pm to 4:45pm
Friday: 8am to 12pm – 1pm to 4pm
OUR DEPARTMENTS
Marie-Eve Ouellette: Human ressources
marie-eve.ouellette@jaymar.ca
1-888-529-6271 Ext: 2642
Nathalie Lecour : Administrative assistant
nathalie.lecour@jaymar.ca
1-888-529-6271 Ext: 2642
Order desk
Judy Carroll
judy.carroll@jaymar.ca
1-888-529-6271 Ext: 2637
France Perron
france.perron@jaymar.ca
1-888-529-6271 Ext: 2677
Showroom
David Walker: Showroom Director
david.walker@jaymar.ca
972-552-4043
AFTER SALES SERVICE
To make a claim or to inquire about your Jaymar product, please contact the Jaymar Authorized Dealer where the original purchase was made. Claims must be made through the retailer from whom the furniture was purchased. The dealer will contact us for this purpose.
To open a service call, we’ll need your retailer to send us:
• The original invoice
• 3 pictures. 1st Photo of the entire room with Jaymar furniture, 2nd Photo a near shot of the whole of the furniture with defective piece, 3rd Closeup shot of problem area of that item.
If the retailer is now closed, please contact:
service@jaymar.ca